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Homeowner Forum / Security Alarms / July 2008Defective RJ31/CA 38 A Line Exclusion Jacks
RHC: I'm wondering if anyone else is having a problem with poor quality line exclusion jacks and cords. Canadian suppliers invariably stock only the Chinese imports, and lately we've been finding that almost one in three jacks or cords comes out of the box defective. Does anyone know of a Canadian supplier who stocks quality jacks and cords, because these DOA's are at an unacceptable level (whataya expect I guess at 55 cents apiece...?) And the ones that do work, die at an unacceptable level creating unnecessary service calls for us (and sometimes Bell Canada). > Does anyone know of a Canadian supplier who stocks quality jacks and > cords... I used ELK's RJ31X sets for years with almost no problems.  SignatureRegards, Robert L Bass ==============================> Bass Home Electronics 4883 Fallcrest Circle Sarasota · Florida · 34233 http://www.bassburglaralarms.com Sales & Tech Support 941-925-8650 Customer Service 941-870-2310 Fax 941-870-3252 ==============================> > RHC: I'm wondering if anyone else is having a problem with poor > quality line exclusion jacks and cords. Canadian suppliers invariably [quoted text clipped - 6 lines] > at an unacceptable level creating unnecessary service calls for us > (and sometimes Bell Canada). I haven't had a single problem with the jacks I pick up at Tried. On Jul 27, 8:28 pm, Frank Olson <use_the_email_li...@yoursecuritysource.com> wrote: > > RHC: I'm wondering if anyone else is having a problem with poor > > quality line exclusion jacks and cords. Canadian suppliers invariably [quoted text clipped - 8 lines] > > I haven't had a single problem with the jacks I pick up at Tried. RHC: Good, I'll look to see if they are a different brand and start buying them there rather than ADI. I don't buy much at Tried other than DSC equipment that I have to replace for some customers so I don't get over there often. Thanks !! Try the Revere ones, they come with cords and are cheaper than jack alone. The cheap Chinese ones are junk. Signature**Crash Gordon** > On Jul 27, 8:28 pm, Frank Olson > <use_the_email_li...@yoursecuritysource.com> wrote: [quoted text clipped - 15 lines] > than DSC equipment that I have to replace for some customers so I > don't get over there often. Thanks !! I have had a few but don't know the source of the mfg. If I had as many as you were indicating I would be looking for a new source. Along with looking for a source I would be diagnose to see where the problems were. The unit is not that complicated. Is it the terminal connectors or the forked terminals not making contact??? May not be an important issue but it might be helpful to know the pin point of the problem. Les > RHC: I'm wondering if anyone else is having a problem with poor > quality line exclusion jacks and cords. Canadian suppliers invariably [quoted text clipped - 6 lines] > at an unacceptable level creating unnecessary service calls for us > (and sometimes Bell Canada). > I have had a few but don't know the source of the mfg. If I had as many as > you were indicating I would be looking for a new source. Along with looking [quoted text clipped - 6 lines] > > "tourman" <robercampb...@gmail.com> wrote in message RHC: The problem is generally in the small fingers of either the female connector in the jack itself, or in the fingers of the female cord from the panel. I'm going to go in to ADI and bitch to them. I buy these in 100 lots, so I may just have received a bad batch....gonna check to see if anyone else is having the same problems with ADI jack and plugs... "tourman" wrote... > RHC: I'm wondering if anyone else is having a problem with poor > quality line exclusion jacks and cords. Canadian suppliers invariably [quoted text clipped - 6 lines] > at an unacceptable level creating unnecessary service calls for us > (and sometimes Bell Canada). A few weeks ago I have a bad jack from a new1832 kit. Usually they're fine, but perhaps you've found the same suppliers for DSC's jacks? I've also had to replace a fair number of jacks, but who knows how long some of those have been in service. I'd guess anywhere from 5-20 years, and we do have a fair share of lightning around here too. But a bad jack brand new outta the box, that's just unacceptable. If it weren't for so many DSL lines, I don't think I'd bother using jacks at all. - Chris > "tourman" wrote... >> RHC: I'm wondering if anyone else is having a problem with poor [quoted text clipped - 18 lines] > weren't for so many DSL lines, I don't think I'd bother using jacks at > all. Yeah, they do make it easier to plug in that DSL filter. |
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